Privacy Policy

At Cosmogene Skin Care, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://cosmogeneskincare.com or interact with our online services.

1. Information We Collect

When you visit our website or fill out a form, we may collect the following information:

• Personal details such as your name, email address, and phone number when you make an appointment or leave a comment.
• Technical information such as your IP address, browser type, and operating system for analytics and website optimization.
• Any additional data you voluntarily provide through forms, messages, or online interactions.

2. Comments

When visitors leave comments, we collect the data shown in the comments form along with the visitor’s IP address and browser information to help prevent spam. Comments are reviewed and may appear publicly once approved.

3. Media Uploads

If you upload images to our site (e.g., through a form), please avoid uploading files with embedded location data (EXIF GPS), as visitors could download and extract this information.

4. Cookies

We use cookies to enhance your browsing experience. Cookies store small pieces of information on your device for convenience, such as remembering login details or form entries. You can disable cookies through your browser settings if preferred.

Cookies help us:

• Remember your preferences and improve user experience.
• Understand how you use our website to improve performance.
• Deliver relevant content and promotional offers.

5. Embedded Content

Some pages may include embedded videos, images, or content from third-party websites (like YouTube or Instagram). Embedded content behaves the same as visiting the external site directly, which may collect your data, use cookies, or track your interaction.

6. How We Use Your Data

• To respond to your inquiries or appointment requests.
• To send service updates or marketing communications (with your consent).
• To improve our website experience and offerings.
• To ensure website security and prevent fraudulent activity.

7. Data Retention

Comments and form submissions are stored indefinitely to help us maintain customer service records. If you register on our website, your information remains stored in your profile until you request deletion.

8. Data Protection

We implement strong technical and organizational measures to safeguard your data from unauthorized access, alteration, or misuse. Access is restricted to authorized personnel only.

9. Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Withdraw consent for data processing at any time.
• Request a copy of the data we hold about you.

To exercise these rights, please contact us at info@cosmogeneskincare.com.

10. Sharing of Data

We do not sell or rent your data. Information may only be shared with trusted partners who assist us in operating our website or providing our services — and only under strict confidentiality agreements.

11. Third-Party Services

We may use third-party tools (e.g., Google Analytics, email marketing platforms) that collect anonymized usage data for performance tracking. These services comply with global privacy regulations (GDPR, CCPA).

12. Policy Updates

We may update this Privacy Policy periodically. Any revisions will be posted on this page with an updated “Last Modified” date. We encourage users to check this page regularly for any changes.

Last updated: November 10, 2025

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Cosmogene Skin Care
Email: info@cosmogeneskincare.com
Phone: +88 01751-646886
Address: 15/1 Ahsan trade center, paribagh HATIRPOOL, Dhaka.